1. Copyright and Intellectual Property
This site contains copyright and Trademark
material, including, without limitation, text,
photos, graphics, illustrations, images, labels
and logos. The contents of this site are
protected by copyright and trademark laws, and
are the property of Tails of the Rockies,
LLC. Copyright © 2007 Tails of the Rockies, LLC.
All rights reserved. Use, reproduction or
distribution of trademarks, product names,
descriptions and logos of Tails of the
Rockies, LLC is strictly prohibited without
prior written permission.
2. Disclaimers and Limitation of Liability
TAILS OF THE ROCKIES, LLC, IN NO EVENT, SHALL BE
LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL
DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM
LOST OR STOLEN DATA OR BUSINESS INTERRUPTION)
RESULTING FROM THE USE OR INABILITY TO USE THE WEB
SITE AND THE PRODUCTS. BECAUSE SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES
LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED
BY LAW.
IF, NOTWITHSTANDING THE ABOVE, TAILS OF THE ROCKIES,
LLC. IS FOUND LIABLE FOR ANY LOSS OR DAMAGE RELATING
TO THE USE OF THIS SITE, OR PRODUCTS. THE AGGREGATE
LIABILITY FOR TAILS OF THE ROCKIES, LLC TO YOU FOR
ALL CLAIMS SHALL BE LIMITED TO A REFUND ON
THE PRODUCT ORDERED.
Tails of the Rockies is not responsible for loss of
property or livelihood due to product malfunction.
It is the Sole Responsibility of the end User to
determine safety and suitability of any Tails of the
Rockies Products. The end User must inspect
these products periodically to determine the ongoing
safety and integrity of any products used.
3.
Security
Your on-line shopping is secure with Tails of the
Rockies. We use PayPal, which is part of
EBay. All customer information is kept private for
the use of business transactions between Tails of
the Rockies, LLC and you. We do not share,
sell, nor exchange customer data.
4.
Credit Card Orders
Through PayPal
we accept MasterCard, Visa, Discover and American
Express. We use the most efficient shipping method
depending upon the contents of your order.
Unless otherwise noted we are able to ship available
on-line purchases within 2-3 business days. We
will inform you of out-of stock items or other
delays.
5. Mail-In-Orders
We accept Checks and
Money Orders for mail-in orders. Email us with
your order details. Make Check or Money Order
payable to: Tails of the Rockies.
Orders paid by
check will ship upon verification of funds. United
States currency only.
6. Shipping and Handling
Once your
order has been received by us, will attempt to
ship your order out within 5 business days if
it is received before 3 P.M. Mountain Time.
The exception would be any custom and handcrafted
items, or items that are out of stock or on
backorder. If an item is out of stock or on
backorder we will notify you via email or phone.
For information on specific shipping rates please
refer to the
Shipping Rates Page.
Tails of the Rockies accepts orders online 24 hours
a day. Shipping rates on our website apply to
domestic purchases ONLY. For
International order call or email us with your items
and we will give you an approximate cost for
shipping.
7 . Privacy
At Tails of the Rockies we respect your privacy. We
will not provide any personal or financial
information about our customers to any third party
not affiliated with your transaction.
8.
Return Policy
Our goal is
always complete customer satisfaction. If you are
not completely happy with your purchase, we want to
hear about it. Let us know if something is wrong and
we will do what we can to make it right.
Please notify us within 10 days of receipt of the
product and we can issue a full refund or credit.
We will refund your credit card for the full price
of the products purchased under the following
circumstances:
Product
was received damaged or defective, an incorrect item
was shipped, product does not meet your
expectations.
Credits and refunds must be
processed within 30 days of the sale.
If you need to request a
product replacement or exchange please email us at
admin@tailsoftherockies.com
or (303) 424 - 6250.
If your return was the result
of an error on our part, we will also provide free
return shipping. If your return is not the
result of an error on our part, the shipping costs
will be deducted from the amount of the credit or
refund. Once we have received the returned
product we will then ship your new product out to
you.
9. Wholesale
Select products are available at wholesale for
companies with a valid tax i.d. Please contact
us directly on products of interest for pricing
details.
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